One number.
One person.
Everything handled.
Available every day. The same person every time. They already know who you are.
Not a helpline. Not a chatbot. A real person who picks up.
Your Ekaan concierge is a dedicated person — available every day via phone and WhatsApp. Not a rotating roster. Not whoever is free. The same person, every single time. They know your parent's doctors, medicines, preferences, and routines before you even say a word.
One call reaches everything. Doctor appointments booked and confirmed. Medicines ordered before they run out. Transport arranged. Plumber called and followed up on. Technology sorted with patience. Family updated. Whatever is needed — one relationship handles all of it.
The same person answers every time.
They know you before you introduce yourself.
One call. Everything in motion.
Your family updated. Without you having to chase anyone.
Everything your parent needs. Coordinated through one relationship.
From a doctor visit to a plumber, from a flight booking to a nurse at 3am — one call reaches everything. Below is what we handle regularly. If you need something that is not on this list, call us. The answer is almost always yes.
Every medical need. Handled before you have to ask.
- Doctor visits
Home visits coordinated, accompanied when needed, followed up.
- Medicine delivery
Prescriptions managed, refills tracked, delivery arranged, never a gap.
- Lab and diagnostics
Tests booked at home or at the lab, reports collected and shared.
- X-ray and ECG at home
Arranged at short notice, results coordinated with your doctor.
- ICU setup at home
Full medical-grade home ICU coordination including equipment, nursing, and doctor supervision.
- Medical equipment
Hospital beds, oxygen concentrators, wheelchairs, walkers — sourced and set up.
- Hearing aid
Fitting coordinated, maintenance managed, replacements arranged.
- 12-hour attendant
Trained, verified, briefed on your parent before arrival.
- 24-hour attendant
Round-the-clock trained attendant, fully managed by Ekaan.
- 12-hour nurse
Qualified nurse for post-surgery, recovery, or ongoing medical support.
- 24-hour nurse
Continuous nursing care coordinated and supervised.
Recovery and strength. With someone who shows up every time.
- Physiotherapy and strength training
Certified physiotherapist at home, progressive programme built around your parent's body and goals.
- Yoga and mobility
Gentle yoga tailored to age, movement, and health conditions.
- Mental wellness
Counsellor coordination, emotional support sessions, referrals when needed.
Wherever they want to go. Everything sorted before they leave.
- Flights
Booked, managed, changed when needed, special assistance arranged at airports.
- Hotels
Researched and booked with accessibility and comfort in mind.
- Cab and driver
Trusted verified drivers, regular or as-needed, known to the family.
- Group tours
Curated tours designed for comfort, pace, and companionship.
- Customised tours
Planned entirely around their preferences, health needs, and travel style.
The everyday things that pile up. Handled without being asked.
- Grocery coordination
Regular orders managed, preferences remembered, delivery tracked.
- Home cleaning
Trusted verified help, scheduled or on-demand.
- Handyman services
Plumber, electrician, carpenter, pest control — vetted and followed up.
- Birthday and occasion planning
Celebrations organised with the warmth they deserve.
- Funeral coordination
Handled with complete dignity and care, every detail managed so the family does not have to.
The paperwork nobody wants to deal with. We deal with it.
- Legal services
Document coordination, notary, will-related assistance through trusted legal partners.
- Insurance
Policy renewals, claim coordination, health insurance management.
Don't see what you need?
This list covers what we handle most often. But our members call us for things that do not fit any category — and we almost always find a way. If you are wondering whether we can help, the answer is probably yes. Call us and find out.
Available with any membership. Or on its own.
Every Ekaan membership includes concierge coordination as a core part of the plan. If you are not yet a member, most services are available on-demand. Speak to us to find out what works best for your situation.